Privacy Policy
How AgaOne Commodities FZCO collects, uses and protects your information.
Last updated: June 2026
1. Introduction
This Privacy Policy explains how AgaOne Commodities FZCO ("AgaOne", "we", "our" or "us") handles personal information collected through our website and in the course of providing our services. By using our website you acknowledge the practices described in this policy.
2. Information We Collect
We may collect information that you provide directly to us, such as your name, business name, email address, phone number, country and any message content submitted via our contact or account opening forms. We may also collect technical information automatically, including IP address, browser type, device information and pages visited.
3. How We Use Your Information
We use personal information to respond to enquiries, evaluate prospective business relationships, conduct KYC and compliance checks, deliver our services, maintain the security of our website, comply with legal and regulatory obligations and improve our communications and operations.
4. Legal Basis for Processing
Where applicable, we process personal information on the basis of your consent, the performance of a contract, compliance with a legal obligation or our legitimate interests in operating and developing our business in a compliant manner.
5. Sharing of Information
We do not sell personal information. We may share information with trusted service providers, regulators, banking and compliance partners and professional advisers, in each case strictly as required to deliver our services or comply with applicable laws.
6. International Transfers
As a globally integrated business, information may be processed in jurisdictions outside your country of residence, including Singapore and the United Arab Emirates. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting or reporting requirements.
8. Security
We maintain appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is fully secure and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may have the right to access, correct, delete or restrict the processing of your personal information and to object to certain processing activities. To exercise any such right, please contact us using the details below.
10. Cookies
Our website may use cookies and similar technologies to enable core functionality and to understand how visitors interact with our content. You can control cookies through your browser settings.
11. Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please contact us at ae.info@agaone.com or write to AgaOne Commodities FZCO, Unit 305 & 306, Indigo Tower, Cluster D, Jumeirah Lake Towers, Dubai, United Arab Emirates.